- 【UNIQUE AND MEANINGFUL GIFT: 】 Are you looking for a unique and practical gift for your loved one? Consider a night light! A night light is not only functional, but also a thoughtful and sentimental gift, our personalized acrylic photo night light is the perfect gift for dad, mom, girlfriend, boyfriend, partner, family member or friend. Customize a unique night light with your favorite photos to create a special home decor gift for your family.
- 【SUITABLE FOR EVERY OCCASION】This Personalized LED Photo Frame Night Light is the perfect gift for every occasion, illuminate your space with an LED night light! Place the LED night light in your bedroom, cabinet, bedside table, desk or any desired decorative location. Express your joy and love to all family members on every special day as a birthday gift, Christmas gift, Mother's Day gift, Father's Day gift, anniversary gift, wedding anniversary gift, housewarming gift.
- 【SHATTERPROOF ACRYLIC GLASS AND SOLID WALNUT BASE】The night light is made of high-quality acrylic sheets and a wooden base with light. Our 5mm acrylic cards are 50% thicker than ordinary cards, more textured, stronger and safer. The wooden base adopts a special U-shaped design, which is very elegant and stylish, matching modern and traditional decorations.
- 【HD UV PRINTING AND LED LIGHT】 Printed with HD UV technology, the acrylic plate highly reproduces photo colors, does not fade, and has no odor. Please remove the protective film on the acrylic glass before use. You can pair acrylic panels with warm-colored lamp bases or 7-color lamp bases. The warm lamp base has a detachable power cord so you can place it anywhere!
- 【CUSTOMIZATION STEPS & WORRY-FREE AFTER-SALES SERVICE】 ① Select the style you like and click "Customize Now"; ② Select the light color of the base; ③ Upload your photos and text; ④ Whether to add gift box packaging or USB charger. ⑤Select the size you want. Ecautly is always committed to providing customers with quality products and services.
1. Return Period
We offer a 90-day return or exchange policy after the order is delivered.
2. Return / Exchange Process
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Contact customer service at support@duckbe.com to request a return or exchange.
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Once your request is approved, you will receive an email with instructions.
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Please do not return items without contacting us first. Returns sent without authorization may not be accepted.
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Pack the item and send it back according to the instructions.
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After we receive and inspect the product, we will issue a refund or send a replacement.
3. Cases Covered by Free Return / Exchange
We will cover return shipping and replacement if:
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The customization information is incorrect or produced incorrectly.
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You received the wrong item.
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The item arrived damaged or defective.
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The printing or engraving quality is unclear.
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The size received is incorrect.
If you receive a damaged or incorrect item, please contact us within 7 days of delivery and provide photos for verification.
4. Cases Not Eligible for Return / Exchange
Returns or exchanges are not accepted in the following situations:
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The request is made after 90 days from delivery.
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Issues not related to product quality for personalized items.
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Product damage caused by misuse, mishandling, or poor maintenance.
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Items that have been worn, washed, or soiled.
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Wrong size chosen by the customer.
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Change of mind or personal preference.
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Partial returns from a product set.
5. Personalized Product Cancellation & Modification
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For personalized products, if you need to cancel the order, replace the product, or modify the personalized content, a fee of 30% of the product price may be charged as a customization fee.
Please note that personalized products usually enter production immediately after the order is placed. Even if you contact us shortly after placing the order to cancel or modify it, we may still charge the corresponding production cost to ensure timely production and delivery. Thank you for your understanding.
6. Important Notes
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Returned items must be unused and in original condition.
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Please return the product with its original packaging.
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Coupon codes cannot be restored after a return.
7. Refund Method
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Refunds will be issued to the original payment method used for the purchase.
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Once the returned item is received and inspected, the refund will usually be processed within 3–7 business days.
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Please note that it may take additional time for your bank or payment provider to complete the refund.
8. Return Shipping Responsibility
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For quality-related issues, we will cover the return shipping cost.
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For non-quality related returns, the customer is responsible for the return shipping cost.
9. Return Address
Room 2604, No. 11 Jinshuo 1st Road, Tianhe District,
Guangzhou, Guangdong, 510000
China
Tel: +86 15088056242
Thank you for shopping at Duckbe.
We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We are committed to delivering a service that exceeds expectations.
Shipping Options & Rates:
| Order Total | Standard Shipping (7–12 Business Days) | Express Shipping (5–8 Business Days) |
|---|---|---|
| $0–$39 | $9.90 | $25.00 |
| $39–$79 | $13.90 | $35.00 |
| $79 and above | FREE | $35.00 |
Processing Time: All orders are processed within 3–7 business days.
Estimated Delivery Time: Shipping times may vary by destination. Typical estimated delivery windows:
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US Shipment: 7–12 Business Days
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Europe Shipment: 7–12 Business Days
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All Other Countries: 10–20 Business Days
Shipping Carrier: Packages are shipped from our warehouse via Yun Express, a reliable and trackable logistics provider.
Global Shipping Coverage: Yes, we ship worldwide to over 200 countries and regions.
Contact Us: If you have any questions about shipping and delivery, please contact us:
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Email: support@duckbe.com
- Tel: +86 15088056242
